Legal warning

This legal notice establishes the conditions of use of the website “www.thecosmethics.com” hereinafter referred to as the website, NATURAL SMART BEAUTY SL, (hereinafter NATURAL SMART BEAUTY), with registered office at Calle Castelao 33, 32660 Allariz- Ourense, email address info@thecosmethics.com, and CIF number ESB32460925.

Access to the website grants the user the status of User and implies full and unreserved acceptance by the User of each and every one of the conditions included in this Legal Notice.

All intellectual property rights to the website, as well as its contents, belong to NATURAL SMART BEAUTY. Therefore, no User is authorized to use them, print them, or store them on any physical medium for any purpose other than personal and private use. Modification, decompilation, or commercial use of any part of the website is prohibited.

The use of the contents of the website is only authorized for informational and service purposes, provided that the source is cited or referenced. The User is solely responsible for any misuse thereof.

To access the information contained on the website and use the services offered, minors must obtain prior permission from their parents, guardians, or legal representatives.

The data, text, information, graphics, or links published on the website are compiled for informational purposes only for all interested parties. Access to them does not create any commercial, contractual, or professional relationship between Users and the company. In the event of any discrepancy between the information contained on the website and that contained in print, the latter shall prevail. The company reserves the right to modify the contents of the website without prior notice.

Any links and hypertext that may provide access through the website to services offered by third parties do not belong to or are under the control of the company, and therefore it is not responsible for the information contained therein or for any effects that may arise from said information.

The personal data you provide to us, and any other data you may provide to us at any time, will be included in an automated file owned by NATURAL SMART BEAUTY SL, for the purpose of maintaining and developing our relationships and informing you of future commercial and advertising offers, including by electronic means. Unless otherwise communicated in writing, we understand that you expressly and unequivocally consent to the transfer of your personal data.

You may, at any time, exercise your right to access, rectify, cancel and oppose the processing of your data in the terms established in the LOPD and concordant regulations, by contacting NATURAL SMART BEAUTY SL by email at info@thecosmethics.com or by post to NATURAL SMART BEAUTY SL Calle Castelao 33, 32660, Allariz-Ourense.

The data provided by the User through the website and/or email may be used to send advertising by any means, including mobile SMS messages, email, etc.

The User is strictly prohibited from introducing any type of virus into the website, as well as attempting to access its data, modify it, access email accounts, messages, etc.

NATURAL SMART BEAUTY SL does not guarantee the quality, accuracy, reliability, correctness, or morality of the data, programs, information, or opinions, regardless of their origin, circulating on its network or on the networks the User may access through the website. The Client expressly agrees to exempt the company from any liability related to the website. The User assumes sole responsibility for any consequences, damages, or actions that may arise from accessing such content, as well as from its reproduction or dissemination.

NATURAL SMART BEAUTY SL shall not be liable for any infringement by any User that affects the rights of another User of the website, or of third parties, including copyrights, trademarks, patents, confidential information, and any other intellectual or industrial property rights.

The company will pursue any civil or criminal action available by law for any misuse of its web domain. Any disputes arising in connection with this domain will be governed solely by Spanish law and will be subject to the Courts and Tribunals of Ourense.

Purchase Conditions

The purchase conditions (hereinafter the Conditions) set out below regulate the sale of products from the website "www.thecosmethics.com" or online store presented by NATURAL SMART BEAUTY SL, (hereinafter, NATURAL SMART BEAUTY), with registered office at Calle Castelao 33, 32660 Allariz- Ourense and with email address info@thecosmethics.com CIF number ESB32460925.

Please read the Terms and Conditions carefully before using this website. By using this website or placing an order through it, you accept the Terms and Conditions and agree to be bound by them. Therefore, if you do not agree with the full content of the Terms and Conditions, you should not use this website. These Terms and Conditions may be modified at any time, and the Terms and Conditions in effect at the time of use of the website will apply.

Items purchased at www.thecosmethics.com are shipped by various courier companies. The customer's order will be delivered within the timeframe stipulated by www.thecosmethics.com at the time of online purchase.

To avoid delivery issues (such as incorrect addresses, inability to find someone at home, etc.), it is essential to complete the purchase form correctly. You must provide a contact telephone number in the corresponding box, as well as your ID for orders to the Canary Islands. Orders can also be tracked through the website.

Changes and/or returns

For Spain and Portugal

Any purchased item that is not completely satisfactory to the customer may be exchanged or returned within a maximum period of 14 calendar days from the date of receipt of the order.

At thecosmethics.com

You can manage the return of products purchased at thecosmethics.com by contacting our Customer Service team at info@thecosmethics.com or by calling 604 029 291, open Monday to Friday, 10:00 a.m. to 2:00 p.m. You must provide the order number, and we will guide you through the next steps.

Shipping costs will be paid by the customer.

Refunds will be issued using the same payment method as the original and will be limited to unused items returned in perfect condition, in the same condition in which they were received. If payment was made by bank transfer or cash on delivery, the customer must include the bank account number where the refund is to be received on the form.

Return shipping costs will be borne by the customer.

In the event that the return is due to reasons not attributable to theCosmethics, such as a change of mind, failure to pick up an order, or an error by the customer when placing their order:

- The customer is responsible for sending us the products in perfect condition without undue delay and, in any case, no later than 14 calendar days after receiving them.

In the case of a return, theCosmethics will refund the customer all payments received, except for shipping and handling fees, if both are necessary. The amount deducted will be the amount indicated for each shipping method.

NATURAL SMART BEAUTY SL will not accept returns sent postage due under any circumstances.

The item(s) must be packaged appropriately to avoid possible damage. It is also essential that the following address be printed on the outside of the package; to facilitate the process, we enclose a label with your orders:

THECOSMETHICS
TURYELECTRO GALICIA SL CTRA PORRIÑO - SALCEDA KM 1, POLIGONO A GRANXA 36400 O PORRIÑO, PONTEVEDRA, SPAIN Email: info@thecosmethics.com For any claim, it is essential to present the purchase invoice.

thecosmethics.com will not accept exchanges or returns that have not been previously communicated through the indicated channels.