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Legal warning

This legal notice establishes the conditions of use of the website “www.thecosmethics.com” hereinafter web, NATURAL SMART BEAUTY SL, (hereinafter, NATURAL SMART BEAUTY), with registered office at Calle Castelao 33, 32660 Allariz- Ourense and with email address info@thecosmethics.com and CIF number ESB32460925.

Access to the website attributes the status of User and implies full and unreserved acceptance by the User of each and every one of the conditions included in this Legal Notice.

All intellectual property rights of the web domain, as well as its contents, belong to NATURAL SMART BEAUTY, so no User is authorized to use them, print them or store them under any physical medium in any case other than the of its personal and private use. The modification, decompilation or commercial use of any part of it is thus prohibited.

The use of the contents of the web domain for information and service purposes is only authorized, provided that the source is cited or referenced, with the User being solely responsible for any misuse thereof.

To access the information contained on the website and make use of the services offered, minors must previously obtain permission from their parents, guardians or legal representatives.

The data, texts, information, graphics or links published on the website are collected for purely informative purposes for all those interested in them, without their access generating a commercial, contractual or professional relationship between the Users and the company. In the event of a discrepancy between the information contained on the website and that contained on paper, the latter will take precedence. The company reserves the right to modify the contents of the web domain without prior notice.

The links and hypertext that, where appropriate, enable access through the website to features and services offered by third parties, do not belong to or are under the control of the company, which is why it is not responsible for the information contained. in them nor of any effect that may arise from said information.

The personal data that you provide us and those that you provide us at any time will be included in an automated file for which NATURAL SMART BEAUTY SL is responsible, with the purpose of maintaining and developing our relationships and informing you of future commercial and advertising offers, including electronically. As long as there is no written communication to the contrary, we understand that you expressly and unequivocally consent to the transfer of your personal data.

You may, at any time, exercise your right of access, rectification, cancellation and opposition to the processing of your data in the terms established in the LOPD and corresponding regulations, by contacting NATURAL SMART BEAUTY SL by email at info@thecosmethics.com or postal mail to NATURAL SMART BEAUTY SL Calle Castelao 33, 32660, Allariz-Ourense.

The data provided by the User through the website and/or email may be used to send advertising by any means, including SMS messages to mobile phones, email, etc.

The User is strictly prohibited from introducing any type of virus into the web domain, as well as attempting to access its data, modify it, access email accounts, messages, etc.

NATURAL SMART BEAUTY SL does not guarantee the quality, accuracy, reliability, correctness or morality of the data, programs, information or opinions, whatever the origin, that circulate through its network or through the networks that the User can access through of the web. The Client expressly agrees to exempt the company from any liability related to the website. The User assumes sole responsibility for any consequences, damages or actions that may arise from access to said content as well as its reproduction or dissemination.

NATURAL SMART BEAUTY SL will not be responsible for infringements by any User that affect the rights of another User of the website, or third parties, including copyright rights, trademarks, patents, confidential information and any other intellectual or industrial property right. .

The company will use the civil or criminal actions that correspond by law to any improper use of its web domain. Disputes that may arise in relation to this domain will be governed solely by Spanish law, and will be submitted to the Courts and Tribunals of Ourense capital.

Purchase Conditions

The purchase conditions (hereinafter the Conditions) set out below regulate the sale of products on the website "www.thecosmethics.com" or online store presented by NATURAL SMART BEAUTY SL, (hereinafter, NATURAL SMART BEAUTY), with address social at Calle Castelao 33, 32660 Allariz- Ourense and with email address info@thecosmethics.com CIF number ESB32460925.

Please read the Terms carefully before using this website. By using this website or placing an order through it, you accept the Conditions and agree to be bound by them, so if you do not agree with the entire content of the Conditions you should not use this page. Web. These Conditions could be modified at any time, with the Conditions in force at the time of use of the website being applicable.

Shipping of items purchased on www.thecosmethics.com is carried out by several courier companies. The customer's order will be delivered within the period stipulated by www.thecosmethics.com at the time of making the online purchase.

In order to avoid delivery incidents (such as wrong addresses, inability to find someone at home, etc.), it is essential to correctly complete the purchase form, and it is mandatory to provide a contact telephone number in the corresponding box and the DNI for orders to the Canary Islands. Likewise, order tracking can be done through the website.

Exchanges and/or returns

For Spain and Portugal

Any item purchased that is not to the customer's complete satisfaction can be exchanged or returned within a maximum period of 14 calendar days from the date of receipt of the order.

At thecosmethics.com

You can manage the return of the products you have purchased at thecosmethics.com by contacting our Customer Service via email info@thecosmethics.com, or by calling 604 029 291, whose opening hours are Public is Monday to Friday from 10:00 a.m. to 2:00 p.m. You must tell us the order number and we will tell you the steps to follow.

Transportation costs will be paid by the customer.

The return will be effective in the same form of payment and will be limited to unused items that are returned in perfect condition, in the same conditions in which they were received. If payment has been made by transfer or cash on delivery, the client must include in the form the checking account number in which they wish to receive the deposit.

Shipping costs for a return will be borne by the customer.

In the event that the return is for reasons not attributable to theCosmethics, which are due to a change of mind, failure to collect an order or an error on the part of the customer when placing their order:

- The customer will be responsible for sending us the products in perfect condition without any undue delay and, in any case, no later than 14 calendar days after receipt of the products.

In cases of returns theCosmethics will reimburse the customer for all payments received, except for shipping and shipping and collection costs if both procedures are necessary. The amount to be discounted will be the one indicated in each method of transportation.

NATURAL SMART BEAUTY SL will not accept returns sent postage due under any circumstances.

It is necessary to package the item(s) appropriately, in order to avoid possible deterioration of the product. In addition, it is essential that the following address appears on the outside of the package; To facilitate the process we attach a label with your orders:

THECOSMETHICS
TURYELECTRO GALICIA SL
CTRA PORRIÑO - SALCEDA KM 1, POLIGONO A GRANXA
36400 O PORRIÑO, PONTEVEDRA, SPAIN
Telephone: 986 912755

Email: info@thecosmethics.com

For any claim, the presentation of the purchase invoice is essential.

thecosmethics.com will not accept changes or returns that have not been previously communicated through the indicated channels.